Client Feedback
Understanding that client satisfaction drives growth, Incite leverages client feedback to guide an organization’s direction, differentiation from competitors, and tactics to better support their clients. Using a toolkit that includes a wide range of methodologies including focus groups, client one-to-one interviews, round tables, and Net Promoter Score surveys, Incite drives to the root of key relationships to build a plan focused on uncovering ideal clients’ needs, pains, and most valued attributes of a client experience.
Market Analysis
Incite partners with clients looking to gain a better understanding of their marketplace by performing an industry overview, target market analysis, and competitive review. As markets are ever-changing, Incite is well-positioned to equip organizations with the most up-to-date information, critical for informing strategic planning and decision making.